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California Stocking Headquarters:
American CleanStat
15041 Bake Pkwy, Bldg F
Irvine, CA 92618

• Phone: 714-533-2827
• Toll Free: 866 - 614 - 7828
• Fax: 714-533-9547

 

 



How to Order - Policies - Terms of Use - Legal
Ordering Information:

          Choose one of four methods listed below.
Order On-Line: Use our secure on-line shopping cart. We accept Visa and MasterCard and American Express. Please go to the item or items page, select the item or items that you wish to purchase and fill in all required information on the checkout order form. Your credit card information is collected on our SSL secured server. If you have concerns about your information being secure please visit: www.comodogroup.com.
Order by Phone: For a live person, please try between the hours of 8:00 a.m. and 5:00 p.m PST Monday thru Friday. Our phone number is (714) 533-2827
Order by Fax: Place orders 24 hours a day at; (714) 533-9547 via fax.
Order by Mail: Use our on-line order form (under construction). Print it and send it to:

American Cleanstat, Inc.
15041 Bake Pkwy, Bldg F
Irvine, CA 92618

We accept personal Visa, MasterCard, American Express, checks and money orders. We accept credit cards through the shopping cart and over the phone.
Shipping Procedures & Policy:

Shipment of all products should be confirmed by a return email. Most common items are in stock, but backorders will occur on occassion. When an item is back ordered we will notify you immediately that there will be a delay and how long that delay will be. If you would like to establish Net 30 day terms, please submit your company credit application. In most cases credit checks will take 1-2 business days. First time orders are encouraged to use their credit card to avoid shipping delays.

Shipping - Cont. U.S. Orders:

Regular Delivery - 3 to 5 Days; We ship your order UPS ground, prepaid and added freight charges from our Anaheim, CA facility unless otherwise requested. We can also ship collect via UPS with your account number. Should your order be large enough to ship by common LTL carrier, we will notify you and prepay and add freight charges unless you provide us with a collect shipper number. Most orders will ship within 1 working day for any items in stock and backorders will be shipped as soon as inventory is available.
Shipping Rates - U.S. Only:
Standard UPS ground rates based on weight and zone delivery
Shipping - Outside the Cont. US and Internationally:
These orders will require additional shipping charges. Please call. (714) 533-2827. We reserve the right to cancel orders
Customer Service
You may contact Customer Service at the "Contact Us) page or call us at (714) 533-2827 Monday-Friday; 9 a.m.- 5 p.m West Coast time (PST).

You may also write: American CleanStat, 1596 S. Anaheim Blvd. Bldg B Anaheim, CA 92805
Return Policy
Please carefully inspect the merchandise immediately upon receipt. If any item does not meet your approval, simply contact American CleanStat within 10-days of receipt for a Return Merchandise Authorization and credit (less 15% restocking fee or full credit towards another purchase). Shipping, handling and COD charges are non-refundable. Return shipping and insurance costs are the responsibility of the customer. No returned parcels will be accepted freight collect or COD. American CleanStat is not responsible for returned merchandise that is damaged in shipping.Important: You must contact American CleanStat, for a return authorization number. Without this number, returned merchandise will be refused. This number must appear on the outside of the returned box. Be sure to enclose a copy of your original invoice with your returned merchandise. All items returned for exchange or refund must be new and must include the original packaging materials. Refunds or credits will be adjusted accordingly in the event items are missing or damaged. Special orders, close-outs and products sold " as is " cannot be returned. Items received by American CleanStat, which have been damaged as a result of inadequate packaging or neglect by the customer, will be returned to the customer.
 
Privacy Policy:

American CleanStat, maintains the privacy and security of its customers and their personal information. AMERICAN CLEANSTAT, does not and will not sell, release or give away any of its customer's information including customer name, address, phone number, e-mail address, credit card information and/or purchases made.AMERICAN CLEANSTAT, only uses personal information from its customers to complete the transaction and to verify the validity of the purchase and associated credit card charge being made. AMERICAN CLEANSTAT, may, periodically, use customer's information for its own internal marketing purposes to notify customers of special sales or promotions.AMERICAN CLEANSTAT, uses the latest in electronic transaction security technology in it's shopping cart portion of the website. AMERICAN CLEANSTAT, guarantees that it will do everything possible to protect and guard the privacy of its customers and their personal information.Please contact us at the "Contact Us" page if you have any questions or concerns.

Legal Notices:
Copyright © 2001- 2004 AMERICAN CLEANSTAT, All Rights Reserved. The trademarks appearing on the Website and copyright and other intellectual property rights in the materials contained in the Website are either owned by American CleanStat or by our advertisers or suppliers. You have no right to use any trademarks displayed on the Website, without the express written permission of the owner of those trademarks. No part of the Website may be reproduced, transmitted or stored (including in any other website or other electronic form) without our consent except that you may print or download to your hard drive extracts from the Website for your own personal use. You indemnify us against any liability incurred in connection with any claim bought by a third party against us (either jointly or severally) arising out of your use of the Website, a breach of these Terms and Conditions or a violation of any rights of another party.
Terms of Use
By using this website (the Website) you will be deemed to agree to the following terms and conditions and the privacy statement (collectively, the Terms and Conditions). If you do not agree to any of these Terms and Conditions, please stop using the Website. We, (American CleanStat) reserve the right to change, modify, add or remove portions of these Terms and Conditions at any time. Please check these statements and the website periodically for changes. By continuing to use the Website you will be deemed to agree to be bound by any changes.

Links to Third Party Sites
This Website may contain hyperlinks and other pointers to websites operated by third parties. These linked websites may not be under our control and we are not responsible for either the contents of any linked websites or any hyperlink contained in a linked website. These hyperlinks are provided to you for convenience only, and the inclusion of any link does not imply any endorsement of the linked website by Vroom Foods, Inc. Your access to such websites and use of their products and services is entirely at your own risk and in accordance with any terms contained on the relevant site. We are not responsible or liable for the downloading of software from this Website or from any linked sites.
Disclaimer and Limitation of Liability
While we will use reasonable efforts to include accurate and up to date information in the Website, no representation or warranty (express or implied) is given as to the accuracy or completeness or reliability of such information and to the extent permitted by law, we accept no liability or responsibility for such information.We exclude to the extent permitted by law, all liability for any loss incurred by any person as a result of the use of the Website or reliance on information on it.
Law
By visiting AmericanCleanStat.com, you agree that the laws of the state of California, without regard to principles of conflict of laws, will govern these Terms of Use and any dispute of any sort that might arise between you and American CleanStat or its affiliates.
Disputes
Any dispute relating in any way to your visit to American CleanStat or to products you purchase through American CleanStat shall be submitted to confidential arbitration in California. We reserve the right to make changes to our site, policies, and these Terms of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.


 
 
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